Player’s Club Representative

Position Summary:

The Player’s Club Representative, under the direction of the Marketing/Advertisement Director, is responsible for representing the casino, assisting guests and facilitating promotions and events. This position serves as a valuable liaison between Ohiya Casino’s Marketing/Advertisement Department and the valued guests.

Department: Marketing/Advertisement
Reports To: Director of Marketing/Advertisement

Duties & Responsibilities:

  • Ability to define problems, collect data, establish facts and communicate accurate information to the Director
  • Actively promote the Player’s Club and its benefits to Ohiya Casino customers
  • Recruit and enroll eligible guest in the Ohiya Player’s Club
  • Conduct promotions and help facilitate special events and entertainment
  • Distribute information about Ohiya Casino & Resort to guests
  • Meet and greet customers upon their arrival, including bus and tour groups
  • Learn and retain information concerning all Ohiya Casino & Resort promotions, entertainment and events
  • Make announcements regarding Ohiya Casino & Resort promotions, entertainment and events
  • Perform other announcements as needed
  • Record information regarding guests, major wins, etc. for marketing department
  • Will maintain confidentiality policies as it relates to business operations, the Ohiya Player’s Club, valued guests and employees
  • Will adhere to all SSN Ohiya Casino & Resort minimum internal control standards
  • Will answer phones and use the PA system
  • Responsible for other duties as assigned


  • At least 1 year working experience or exposure to a hospitality or direct customer service environment
  • General knowledge of gaming, including Bingo and CL II gaming devices are a plus
  • Computer experience with database and modern electronic technology a must


  • High school graduate or equivalent
  • Must obtain and maintain Santee Sioux Nation Gaming License
  • Must pass a drug-screening test and be physically and mentally able to work in a casino environment, with employees and the public
  • Maintain strict confidentiality on casino business matters including Player’s Club customer information
  • Work assigned schedules that may include nights, weekends, and holidays
  • In the event the Casino falls short of staff, you are required to a mandatory six-day work week
  • Have understanding of Santee Dakota historical/contemporary history/culture that relates to Ohiya Casino & Resort mission, purpose and employment

Work Environment

  • Performed work will take place in a loud and smoke related environment


Apply Now

Interested in joining our team? Fill out an online application today!


Ohiya Casino & Resort,
Attention: Human Resources
53142 Hwy 12
Niobrara, NE 68760