Position Summary:

Provides guests/patrons with friendly courteous customer service, which includes providing with beverages, popcorn, ice-cream, and delivery of meals. Actively promotes a positive image of the Casino to guests/patrons and strives to ensure that guests/patrons are treated in a kind and friendly manner, thereby increasing their likelihood to become repeat customers. 

Department: Maintenance
Reports To: Maintenance Supervisor

Duties & Responsibilities:

  • Provide guests with prompt courteous service, to include making change, general information and beverage service
  • Provide guests with guest services amenities (restaurant, restroom, snack bar)
  • Assist key personnel in other duties as requested
  • Will maintain confidentiality policies as it relates to business operations and employees
  • Will push chairs in
  • Will dump ashtrays
  • Will wipe ashtrays clean
  • Will pick up trash in and around the business
  • Will clean, mop and stock bathrooms routinely
  • Will clean and maintain popcorn machine and area
  • Will clean and maintain beverage machine and area
  • Will adhere to all SSN Ohiya Casino & Resort minimum internal control standards
  • Responsible for other duties as assigned


  • Must have a high school diploma or equivalent or in the process of obtaining a G.E.D.
  • Must obtain and maintain Santee Sioux Nation Gaming License.
  • Must pass a drug-screening test and be physically and mentally able to work in a casino environment, with employees and the public
  • Maintain strict confidentiality on casino business matters
  • Work assigned schedules that may include nights, weekends and holidays
  • In the event the Casino falls short of staff, you are required to a mandatory six-day work week
  • Have understanding of Santee Dakota historical/contemporary history/culture that relates to Ohiya Casino & Resort mission, purpose and employment

Certificates & Licenses

  • Must have a valid driver’s license
  • Must have a SSNGC key gaming license

Work Environment

  • Performed work will take place in a loud and smoke related environment


Apply Now

Interested in joining our team? Fill out an online application today!


Ohiya Casino & Resort,
Attention: Human Resources
53142 Hwy 12
Niobrara, NE 68760